Seaport Terminal operators have increased cargo storage from three to five days.
The resolutions form part of the resolutions reached after a stakeholder meeting held with the Nigerian Shippers’ Council (NSC).
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Part of the resolutions read: “A meeting was held today, October 24th, 2023, at the Shippers Council Hall, involving the Nigerian Slippers Council, shipping companies, terminal operators, and relevant associations/stakeholders.
The purpose of the meeting was to address various issues and reach a resolution.
The following resolutions were agreed upon: “The number of free days for cargo storage at the terminals has been increased from 3 days to 5 days. This will provide more flexibility for shippers and reduce costs.
“The previously proposed 600% increase in terminal charges has been reduced to 400%. This adjustment aims to strike a balance between the needs of the terminal operators and the shippers.
“Break bulk cargo charges have been increased from 125% to 250%. This adjustment reflects the changing dynamics of the industry and ensures fair compensation for services provided.
“All complaints regarding inefficiencies by the terminal operators will be addressed immediately. This commitment aims to improve overall operations and enhance customer satisfaction.
“The Shippers Council has established a complaints desk at all ports. This dedicated desk will ensure that issues raised by stakeholders are resolved promptly and efficiently.
“Boxes that arrived prior to October 16th will be rated with the old rates. This provision aims to avoid any confusion or discrepancies in billing.
“Further discussions between the terminal operators and the Shippers Council will continue to refine and improve the processes. This ongoing dialogue will ensure that the interests of all parties are considered and addressed.
“The above resolutions will take effect immediately. All parties involved have agreed to abide by these resolutions and work collaboratively until further notice.
