By Chidiebere Ugwu
The Nigeria Civil Aviation Authority is well-informed of the grounding of Arik Air aircraft over legal issues and the attendant impact on its flights and intending passengers, the management of the agency has said.
NCAA gave the assurance in a statement signed by Mr. Michael Achimugu, Director,Consumer Protection and Public Affairs, a copy of which was made available to Independent Newspaper on Tuesday.
According to the agency, plans for passengers affected by the development are being monitored even as its Consumer Protection Officers are available at the terminals to monitor passenger handling and to offer information.
“The Nigeria Civil Aviation Authority is well-informed of the grounding of Arik Air aircraft over legal issues and the attendant impact on its flights and intending passengers.
“While the NCAA monitors the situation and engages Arik Air on its plans for affected passengers, our Consumer Protection Officers are available at the terminals to monitor passenger handling and to offer information.
“Air travelers may also walk into the NCAA Consumer Protection offices,identify and speak with our officers for assistance or send email to cpd@ncaa.gov.ng
NCAA empathizes with all affected passengers and wishes to assure of the protection of their rights as critical stakeholders”.
