By Chidiebere Ugwu
The Nigeria Civil Aviation Authority (NCAA) has said it is aware of flight disruptions which have inconvenienced air passengers in the last couple of days.
Michael Achimugu, Director Public Affairs & Consumer Protection, in a statement, stated that the NCAA empathizes with all affected passengers for the inconveniences these disruptions may have caused and has mandated all airlines to provide timely flight disruption information to passengers to enable them make informed decisions concerning their travels.
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According to the statement, “NCAA is monitoring all operations and our Consumer Protection Officers are on ground to monitor passenger handling procedures to ensure that airlines mitigate the inconveniences to passengers and provide care, refreshments and other alternative measures in line with Nigeria Civil Aviation Regulations 2023 Part 19.
